Graylog: Handling the error "Unable to write audit log entry"

This documentation is part of the Getting started guide. You can view the complete guide here: How to get started with Graylog.

👋 Welcome to the Stackhero documentation!

Stackhero offers a ready-to-use Graylog cloud solution that provides a host of benefits, including:

  • Unlimited and dedicated SMTP email server included.
  • Effortless updates with just a click.
  • Customizable domain name secured with HTTPS (for example, https://logs.your-company.com).
  • Optimal performance and robust security powered by a private and dedicated VM.

Save time and simplify your life: it only takes 5 minutes to try Stackhero's Graylog cloud hosting solution!

If you see an error such as:

Unable to write audit log entry because there is no valid license

or

Not running cleanup for auditlog entries in MongoDB because there is no valid license

this means that Graylog Enterprise has been enabled without a valid licence. If you have a licence, you can enter it in the Graylog interface. If you do not have a licence, simply disable Graylog Enterprise in the Stackhero dashboard.