Grafana: Troubleshooting missing data points in Grafana charts

This documentation is part of the Using Prometheus guide. You can view the complete guide here: How to configure Grafana to use Prometheus as a data source.

👋 Welcome to the Stackhero documentation!

Stackhero provides you with a ready-to-use Grafana cloud environment, designed for fast setup and reliable performance:

• Unlimited users, dashboards, and alerts: scale your monitoring as needed, with no artificial restrictions.
• A dedicated SMTP email server is included, so you can send as many notifications as you want, with no quotas to monitor.
• One-click plugin installation makes it easy to add new features to Grafana.
• Built-in SSO support for GitLab, GitHub, Google, and any generic OAuth2 provider. User management remains simple and secure.
• One-click updates keep your Grafana instance up to date, with no downtime or maintenance headaches.
• Use your own custom domain with automated HTTPS provisioning for secure, branded access (for example, https://grafana.your-company.com).
• High performance and enhanced security are included by default, running on your own private, dedicated infrastructure.

Get started faster and save time on setup: a secure Grafana cloud hosting instance is ready in about 5 minutes.

Are you noticing gaps in your Grafana charts? A common cause is a mismatch in scrape intervals between Prometheus and Grafana. Here is how you can address this:

1. Open your Prometheus configuration file and check the global/scrape_interval setting. For Stackhero's Prometheus instance, the default is typically 15s.

Prometheus default configuration

1. In the Grafana UI, navigate to Configuration > Data Sources and select Prometheus.
2. Ensure the Scrape Interval in Grafana matches the scrape_interval in your Prometheus configuration.

Prometheus data source configuration in Grafana

By aligning the scrape intervals, you can resolve most issues related to missing data points in your dashboards.