Graylog: Handle error "Unable to write audit log entry"

This documentation is part of the Getting started guide. View the full guide here: How to get started with Graylog.

👋 Welcome to Stackhero documentation

Stackhero provides a fully managed Graylog cloud solution designed for speed and simplicity. You can:

• Rely on an unlimited, dedicated SMTP email server included with your service.
• Apply updates effortlessly with a single click, with no manual intervention needed.
• Use a custom domain name secured by HTTPS (for example, https://logs.your-company.com), giving your team secure, direct access.
• Experience strong performance and security on a private, dedicated infrastructure with no shared resources or noisy neighbors.

Focus on your data, not your tooling: you can get started with Stackhero's Graylog cloud hosting solution in just a few minutes.

If you see an error such as:

Unable to write audit log entry because there is no valid license

or

Not running cleanup for auditlog entries in MongoDB because there is no valid license

this occurs because Graylog Enterprise has been activated without a valid licence. If you have a licence, you can enter it in the Graylog interface. If you do not have a licence, simply disable Graylog Enterprise in the Stackhero dashboard.