Mattermost: Disabling the Mattermost Enterprise License

This documentation is part of the Getting started guide. View the full guide here: How to get started with Mattermost.

Welcome to the Stackhero documentation

Stackhero delivers a production-ready Mattermost cloud environment designed for seamless collaboration and strong data protection. Key advantages include:

• Unlimited users and channels for unrestricted team growth.
• A dedicated SMTP email server with no additional limits, included by default.
• Full control over your domain name, secured automatically with HTTPS (such as https://chat.your-company.com).
• Hassle-free updates managed in a single click.
• High performance and advanced security on a private, dedicated infrastructure: your data stays isolated and confidential.
• Hosting available in both 🇪🇺 Europe and 🇺🇸 USA regions.

You can get started in just minutes. Stackhero handles setup, security, and operational management for your Mattermost cloud hosting, providing a secure and scalable collaboration platform with minimal effort.

Stackhero provides the Team Edition, which is the free and open-source version of Mattermost. Alternatively, you can purchase an Enterprise Edition license from Mattermost Inc. and run it on Stackhero.

If you inadvertently activated the Mattermost Enterprise Edition, you can disable it by following these steps:

1. Ensure that the Enterprise Edition is disabled on the Stackhero dashboard. Log in to your Stackhero dashboard, select your Mattermost service, click on the Configure button, and disable the Enterprise Edition option if it is activated.

   Mattermost Enterprise edition option in the Stackhero dashboard

2. Log in to Mattermost, click the menu icon at the top left, select System Console, then Edition and License. Finally, click Remove License and Downgrade Server.

After completing these steps, your server will be reverted to the free Team Edition.

Remove enterprise license from Mattermost